1. About the hotel in general
At Imola Hotel Platán, adult-friendly means providing a calm, peaceful environment for those seeking relaxation and organizing programs specifically designed for adults. For this reason, the hotel only accepts adults and does not accept guests under the age of 16.
Imola Hotel Platán can only accommodate guests aged 16 and over.
The Imola Hotel Platán is located right next to the Eger thermal baths, about a 10-minute walk from the city center.
Our hotel is Hungary's first adults-only hotel, where the 16+ age limit guarantees undisturbed peace and exclusivity tailored to adult needs. Our specialty is bringing the wellness experience directly into your room: our Romantic Spa suite features a private jacuzzi, while our De Luxe Corner suite offers a private Finnish sauna for complete intimacy.
Our hotel is located in the "green heart" of Eger, directly adjacent to the Archbishop's Garden and the Eger Thermal Bath. The Eger Castle, the baroque buildings of Dobó Square, and Szent József Park—famous for its spring cherry blossoms—are all within a few minutes' walk.
Imola Hotel Platán is situated in a quiet cul-de-sac within a landscaped area, functioning as an island of tranquility. While the environment is peaceful and secluded, its location is central, meaning the city’s vibrant life, cozy wine bars, and restaurants are easily accessible with a short, pleasant stroll.
Our hotel is primarily recommended for couples, adult guests looking for a wellness retreat, and groups of friends who would like to relax in a peaceful, elegant environment in Eger.
Thanks to its adults-friendly concept, our hotel is an especially good choice for guests seeking quiet relaxation, comfort, and quality time together. It can be ideal for couples planning a romantic weekend, an anniversary trip, or a wine and gastronomy-focused stay in Eger, while groups of friends can enjoy it as a comfortable base for a calmer long weekend.
Thanks to its adults-friendly concept, our hotel is an especially good choice for guests seeking quiet relaxation, comfort, and quality time together. It can be ideal for couples planning a romantic weekend, an anniversary trip, or a wine and gastronomy-focused stay in Eger, while groups of friends can enjoy it as a comfortable base for a calmer long weekend.
It is advisable to book as early as possible for the high season, weekends and holiday periods. During these times, the hotel’s most popular room types and suites may fill up quickly, so early booking provides a wider choice. Advance planning is particularly recommended for long weekends, public holidays, the summer season and major events in Eger. Available rooms and package offers for the selected period can be viewed in the hotel’s online booking system.
Imola Hotel Platán is a multi-storey building, and a lift is available for guests. The hotel’s rooms and services are located on several floors; for example, there is also a sun terrace on the first floor.
2. Parking and transportation
The hotel offers secure parking in its underground garage for a fee.
Our hotel has its own secure, guarded underground garage, ensuring your vehicle rests in complete safety. The parking fee is 3,000 HUF / car / night, which guarantees convenient and protected placement directly at the accommodation.
Yes, our hotel is prepared for the needs of modern drivers: there is an electric car charger in our underground garage and it can be used for a fee.
We prioritize the security of our guests' vehicles: our modern underground garage is monitored by cameras and supervised by a parking attendant. This ensures your car remains completely safe while you enjoy your stay with us.
The hotel is easily accessible by taxi: Eger railway station is approximately 1.5 kilometres away, which is about a 5-minute taxi ride. For help with ordering a taxi and information about current transport options, guests are advised to contact the reception.
While we can usually provide a space for all our guests in the garage, for maximum convenience, we recommend inquiring by phone with our colleagues before your arrival. This helps us ensure a smooth parking process for you.
Thanks to our excellent location, the hotel is easily accessible for those arriving by public transport. Eger Railway Station is only about 1.5 km away (a pleasant 15-20 minute walk or a 5-minute taxi ride), while the central Bus Station is also within walking distance, just 10 minutes from the hotel.
The hotel is easy to reach by both bus and train, as Eger’s railway station and bus station are both located within the city. After arriving, guests can get to our hotel by taxi, local public transport, or with a shorter walk through the city.
If you arrive by train, it is worth continuing from Eger railway station by taxi or local transport, especially if you have luggage. For those arriving by bus, Eger bus station is a convenient starting point. Our hotel is located in a central part of Eger, close to the Thermal Bath, so it is also easy to reach from the city centre.
If you arrive by train, it is worth continuing from Eger railway station by taxi or local transport, especially if you have luggage. For those arriving by bus, Eger bus station is a convenient starting point. Our hotel is located in a central part of Eger, close to the Thermal Bath, so it is also easy to reach from the city centre.
3. Rooms and facilities
The rooms can be booked from 2:00 p.m. on the day of arrival. Earlier booking of the room is possible
upon prior arrangement, subject to availability, for which the hotel is entitled
to charge an additional fee.
upon prior arrangement, subject to availability, for which the hotel is entitled
to charge an additional fee.
Early room occupancy is possible by prior arrangement, subject to availability, for which the hotel is entitled to charge a surcharge. Please arrange this with the hotel reception!
On the day of departure, guests must vacate their room with their luggage and belongings by 10:00 AM and hand in the cards received at check-in at the reception.
On the day of departure, it is possible to extend the stay in the hotel room, subject to availability. The hotel is not obliged to guarantee late check-out upon request by the guest. If the hotel can provide this service, it may charge a surcharge to the guest's room bill.
Only guests registered at the reception may stay in the rooms of the Imola Hotel Platán. The guest is responsible for the behavior of visitors received in the communal areas, including compensation for any damage caused.
Dogs and other animals are not allowed in the hotel, except for assistance dogs with a harness and a distinctive tag, as well as service dogs.
The hotel is a non-smoking hotel. Accordingly, smoking and the use of any tobacco substitute products are prohibited in the closed rooms of the hotel (including guest rooms), in its public areas, and in the entire open area of the hotel - except for the designated smoking areas.
By hanging the “Do not disturb! Do not disturb” warning sign on the outside handle of the room door, the guest firmly indicates that the hotel staff must not disturb him, knock or enter the room.
Rooms at Imola Hotel Platán are cleaned once a day, between 8:00 and 14:00.
Yes, according to the laundry list in the room wardrobe.
Yes, at Imola Hotel Platán, the consumption of products in the minibar is subject to a fee. The current price list can be found on the wardrobe.
Yes, our hotel rooms have a built-in room safe. The hotel specifically reminds its guests to place their valuables, cash, and securities in the room safe.
The rooms are equipped with ceiling heating and cooling, which are centrally controlled. If required, an individual adjustment of +/- 3 ℃ compared to the basic setting is possible, which can be set with the wall-mounted touch panel thermostat. The basic setting is 22 ℃ in heating mode, while 24 ℃ in cooling mode. The use of surface cooling and heating is provided as part of the service, but we ask that you close the doors and windows when using the device in order to save energy.
At Imola Hotel Platán, guests can choose from Premium and Premium Plus rooms, as well as several types of Junior, De Luxe and special wellness suites. The selection includes Premium Rooms, Premium Plus Rooms, Junior Suites, De Luxe Suites, two types of De Luxe Corner Suites with different views, the Romantic Spa Suite with a private jacuzzi, and a De Luxe Corner Suite with a private Finnish sauna. The room types differ in size, location, view and the extra wellness facilities they offer.
4. Dining and gastronomy
Breakfast is served as a buffet, meaning that guests serve themselves from the food and drink selections set up on the tables in the breakfast room. Breakfast is served from 7:00 a.m. to 10:00 a.m. The wait staff is only required to serve drinks not included in the breakfast served at the bar, the amount of which is charged to the room bill.
Dinner is served in a plate service format by the wait staff in the hotel's restaurant. If dinner is not included in the room rate, an additional charge will be charged to the guest's room bill. Dinner is served from 6:00 p.m. to 9:00 p.m.
The general dress code applies to guests in the hotel area.
In the hotel's catering units and during meals, it is expected to wear appropriate clothing for the occasion. Wearing bathrobes, slippers, and sweatpants is not recommended in the restaurant.
It is recommended to wear sportswear in the fitness room.
In the hotel's catering units and during meals, it is expected to wear appropriate clothing for the occasion. Wearing bathrobes, slippers, and sweatpants is not recommended in the restaurant.
It is recommended to wear sportswear in the fitness room.
Yes, external guests are also welcome in our hotel restaurant; you do not need to be a hotel guest to dine with us. Borág Restaurant warmly welcomes those arriving for a peaceful lunch, dinner, or a special gastronomic experience in Eger.
Advance table reservation is recommended, especially at weekends, during peak periods, or in the case of themed dinner evenings.
Advance table reservation is recommended, especially at weekends, during peak periods, or in the case of themed dinner evenings.
5. Wellness and spa services
The wellness department is open from 8 am to 8 pm.
For massage services available in the hotel's medical department, you need to make an appointment in advance at the wellness reception. After the treatment, the staff will charge the price of the given service to your room bill.
In Eger, at the Imola Hotel Platán, the Romantic Spa suite has its own jacuzzi in the room.
In Eger, at the Imola Hotel Platán, the De Lux Corner suite has its own Finnish sauna in the room.
Our hotel’s wellness area offers pools, thermal water bathing facilities, a whirlpool, a sauna world, steam bath, salt cabin, Kneipp path, sun terraces, a fitness room, yoga classes and Day Spa services.
In the nearly 400 m² pool area, guests can enjoy an outdoor radon thermal sitting pool, indoor therapeutic pools, a salt bath, an experience pool, a counter-current swimming pool and a jacuzzi. The sauna world includes a Finnish sauna, aroma sauna, bio sauna, alpine hay sauna and sauna ceremonies. Relaxation is made complete with a steam bath, salt cabin, Kneipp path, Solar Beach, sun terraces and massages. The wellness area is also available to external guests with a Day Spa ticket, subject to advance telephone registration.
In the nearly 400 m² pool area, guests can enjoy an outdoor radon thermal sitting pool, indoor therapeutic pools, a salt bath, an experience pool, a counter-current swimming pool and a jacuzzi. The sauna world includes a Finnish sauna, aroma sauna, bio sauna, alpine hay sauna and sauna ceremonies. Relaxation is made complete with a steam bath, salt cabin, Kneipp path, Solar Beach, sun terraces and massages. The wellness area is also available to external guests with a Day Spa ticket, subject to advance telephone registration.
The wellness area may only be used by guests over the age of 16 and in accordance with the wellness regulations. A valid wristband is required for entry, and showering is compulsory before using the pools. Swimwear must be worn in the pool area, slippers are required throughout the wellness area, and a sauna sheet must be placed on the bench when using the sauna.
The wellness area may not be used by guests with a fever, an infectious illness or an open wound, or by anyone under the influence of alcohol, drugs or medication that causes drowsiness. Smoking, eating and drinking alcohol are prohibited in the wellness area. Jumping into the pools and bringing fragile objects into the area are also not permitted. The pools, saunas and hot tubs may be used at guests’ own risk. The wellness area is open daily from 8:00 a.m. to 8:00 p.m.
Yes, the wellness area at Imola Hotel Platán includes both a jacuzzi and a hot tub, and selected suites can also be booked with a private jacuzzi. The wellness area features an indoor radon jacuzzi with a temperature of between 34 and 36°C, as well as additional pools and whirlpool facilities. For couples looking for a completely private wellness experience, the Romantic Spa Suite includes its own private jacuzzi.
6. Booking, Payment and Cancellation
You can book directly and easily through our official website. Once you select your dates and the number of nights, you will see the package offers available for your chosen period. After that, your reservation can be completed quickly and conveniently with online payment.
In our online booking system, guests can pay by bank card or SZÉP card.
You can cancel or modify your reservation free of charge up to 7 days before arrival. In the case of a modification, the rates valid at the time of the change will apply. After this deadline, the cancellation fee is 50% of the total reservation amount. In case of late cancellation, the deposit already paid or the card details provided at the time of booking may be used to cover the cancellation fee.
Yes, a 50% deposit is required to confirm your reservation. The deposit can be paid by bank card, credit card, bank transfer, or SZÉP card, provided the SZÉP card is issued in the name of one of the guests included in the booking. A reservation is considered confirmed only after a successful card transaction or once the deposit has been received by the given deadline.
Booking confirmation is usually sent to the e-mail address provided shortly after the reservation has been completed successfully.
The confirmation e-mail includes the most important booking details, such as the arrival and departure dates, room type, number of guests and the terms related to the reservation. It is also worth checking the spam or promotions folder if the confirmation does not arrive within a few minutes. If you still cannot find it, please contact our hotel.
Yes, Imola Hotel Platán offers package deals that include both half-board accommodation and access to the wellness area. Several current offers include accommodation, breakfast, dinner and use of the hotel’s wellness facilities. The exact content, price and booking period of each package may vary, so guests are advised to check the detailed terms and conditions of the selected offer before booking.
7. Programmes and experiences in the surrounding area
We primarily recommend exploring Eger Castle, the historic city centre, Dobó Square, the Basilica, the Minaret, the thermal baths and the Eger wine region. Thanks to the hotel’s central location, several popular attractions are within a short walking distance, making it easy to combine sightseeing with wellness relaxation and gastronomic experiences.
It is worth visiting Eger Castle, taking a walk around Dobó Square and the charming streets of the city centre, as well as seeing Eger Basilica and the Minaret. For wine enthusiasts, the Szépasszony Valley, local wineries and wine-tasting programmes offer memorable experiences. The hotel is located directly next to the Eger Thermal Bath and close to Érsekkert Park, so a relaxing swim or a pleasant walk in the park can also be easily included in the programme.
Imola Hotel Platán also regularly organises its own gastronomic, wine-related and seasonal events. For current programmes, guests are advised to visit the hotel’s programme page or ask at the reception.
Eger’s most popular attractions include Eger Castle, Dobó Square, Eger Basilica, the Minaret and Szépasszony Valley. The historic city centre is easy to explore on foot, while wine lovers can enjoy the cellars of Szépasszony Valley and the wineries of the Eger wine region. Eger Thermal Bath and Érsekkert Park are also located close to Imola Hotel Platán, making it easy to combine sightseeing with bathing or a relaxing walk.
Yes, Imola Hotel Platán regularly organises its own culinary, wine, wellness and seasonal programmes. Depending on the time of year, the programme may include yoga classes, wine events, themed dinner evenings, barbecue events, wellness days and other special activities. The programme changes regularly, so it is worth checking the current events before arrival or asking at reception.
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